Payment Policy

All deposits are non refundable.  We typically collect 50% deposit prior to starting a project.  Payment standard terms are 2% 10 net 30.  Overdue inovices are subject to a $25 late fee plus 18% interest per invoice until paid in full.

Payment types accepted: Cash and Check only.

Privacy Statement

InfiNet Computer Solutions, Inc. Online Privacy Statement

InfiNet respects your privacy and is committed to protect the personal information that you share with us. Generally, you can browse through our web site without giving us any information about yourself. When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information.

Information Collection
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, other information when needed to provide a service you requested.

When you browse our web site, you do so anonymously, unless you have previously indicated that you wish InfiNet to remember your login and password. We don't automatically collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our web site you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged in to our web site Like many other commercial web sites, the InfiNet web site may use a standard technology called a "cookie" to collect information about how you use the site. Please go to "Cookies and Tracking Information" below for more information.

InfiNet collects personal information when you register with InfiNet for a InfiNet account, when you use certain InfiNet services, when you register to attend a seminar or participate in an online survey, when you ask to be included in an email or other mailing list, or you submit an entry for a sweepstakes or other promotions, or when you submit your personal information to InfiNet for any other reason. From time to time, InfiNet receives personal information from business partners and vendors. InfiNet only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.

Access to certain InfiNet web pages require a login and a password. The use of those web pages, and the information or programs downloadable from those sites, may be governed by a written agreement between your employer and InfiNet. Unless you request deletion of your personal information as specified below, your personal information may be retained by InfiNet to verify compliance with the agreement, log software licenses granted, to track software downloaded from those pages, or track usage of other applications available on those pages.

Notice
When personal information is collected, we will inform you at the point of collection the purpose for the collection. InfiNet will not transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled "Information Sharing and Disclosure" below.

If you choose to provide us with your personal information, we may only transfer that information, within InfiNet or to InfiNet's third party service providers with your permission. Upon receiving your permission, we may transfer your information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

We will always give you the opportunity to "opt out" of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to "opt in." This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.

Cookies and Tracking Technology
A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of InfiNet's web site use cookies to track user traffic patterns. We do this in order to determine the usefulness of our web site information to our users and to see how effective our navigational structure is in helping users reach that information.

If you prefer not to receive cookies while browsing our web site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of InfiNet's web site if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our web site You do not need to have cookies turned on, however, to use/navigate through many parts of our web site, except access to certain of InfiNet's web pages may require a login and password.

How We Use Information Collected
InfiNet uses information for several general purposes: to fulfill your requests for certain products and services, to personalize your experience on our web site, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you'd like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you, or to have our business partners send you, direct marketing information or contact you for market research.

Your personal information is never shared outside InfiNet without your permission, except under conditions explained below. Inside InfiNet, data is stored in controlled servers with limited access. Your information may be stored and processed only in the United States.

InfiNet may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of InfiNet to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you'd like to hear about either from us or from our business partners (unless you have opted out of these types of communications). We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our web sites

Your Ability to Delete Your Account and Information
You may request deletion of your InfiNet account or any of your personal information held by us by sending an email to Privacy@InfiNetInc.com.

Data Security
Your InfiNet account information is password-protected for your privacy and security. InfiNet safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our web sites, InfiNet uses industry-standard SSL-encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Children and Privacy
Our web sites do not target and are not intended to attract children under the age of 13. InfiNet does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.

Third Party Sites
InfiNet's web site contains links to other sites. InfiNet does not share your personal information with those web sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Our web site may contain links to web sites operated by other companies. Although we choose our business partners carefully, InfiNet is not responsible for the privacy practices of web sites operated by third parties that are linked to our site. Once you have left our web site, you should check the applicable privacy policy of the third party web site to determine how they will handle any information they collect from you.

Changes to this Privacy Policy
InfiNet will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.

Questions or Suggestions
If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at Privacy@InfiNetInc.com.

 

Website and E-mail Hosting Service Level Agreement (SLA)

InfiNet Computer Solutions, Inc. is referred hereinafter as 'InfiNet Computer Solutions, Inc.', 'our', 'we' and 'us' is a web and email hosting company. This Service Level Agreement applies to all persons and entities (collectively, "customers" and referred hereinafter as 'customers', 'customer', 'your' and 'you') using the products and services offered by us. The policy is designed to protect the security, integrity, reliability, and privacy of both the InfiNet Computer Solutions, Inc. and the products and services InfiNet Computer Solutions, Inc. offers to its customers.

User Conduct
Our products and services may only be used for lawful purposes. Any use of these services, which violates any local, state, provincial, regional, federal, or international laws which may apply to InfiNet Computer Solutions, Inc., your local jurisdiction, or any jurisdiction that you or your site may be subject to is strictly prohibited.

Use of our products and services that is not allowed includes, but is not limited to, the following:

* Posting, transmission, retransmission, or storing material of any unlawful, obscene, indecent, profane, libelous, offensive, pornographic, threatening, abusive, defamatory, or otherwise objectionable information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any law. Each customer shall be responsible for determining what laws or regulations are applicable to his or her use of the products and services.
* Installation or distribution of a software product that is not appropriately licensed for use by you.
* Introduction of malicious programs including viruses, worms and Trojan horses into the InfiNet Computer Solutions, Inc. network or servers or other products and services of InfiNet Computer Solutions, Inc..
* Intercepting data not intended for you by any method.
* Actions that restrict or inhibit anyone in his or her use or enjoyment of InfiNet Computer Solutions, Inc. products and services and the Internet, or that generate excessive network traffic through the use of automated or manual routines. Any network traffic can be declared excessive at the sole discretion of InfiNet Computer Solutions, Inc..
* Causing or attempting to cause security breaches or disruptions of Internet communications. Examples of security breaches include but are not limited to accessing data of which the customer is not an intended recipient, or logging into a server or account that you are not expressly authorized to access. Examples of disruptions include but are not limited to port scans, flood pings, packet spoofing and forged routing information.
* Circumventing user authentication or security of any host, network or account.
* Interfering with or denying service to any user other than the customer's host (e.g., denial of service attack).
* Using any program/script/command, or sending messages of any kind, designed to interfere with, or to disable a user's terminal session.
* Furnishing false or incorrect data on the order form contract (electronic or paper) including fraudulent use of credit card numbers or attempting to circumvent or alter the processes or procedures to measure time, bandwidth utilization or other methods to document "use" of our products or services.
* Sending unsolicited mail messages, including the sending of "junk mail" or other advertising material to individuals who did not specifically request such material.
* Harassment, whether through language, frequency, or size of messages.
* Unauthorized use or forging of mail header information.
* Solicitations of mail or any other e-mail address other than that of the poster's account or service, with the intent to harass or collect replies.
* Creating or forwarding "chain letters" or other "pyramid schemes" of any type.
* Exporting, re-exporting, or permitting downloads of any content in violation of the export or import laws or without all required approvals, licenses and exemptions.

No failure or delay in exercising or enforcing this policy shall constitute a waiver of the policy or of any other right or remedy. If any provision of this agreement is determined to be invalid or unenforceable, all other provisions shall remain in full force and effect and said provision shall be reformed only to the extent necessary to make it enforceable.

Limitation of Liability
You hereby agree that InfiNet Computer Solutions, Inc. makes no warranties, express or implied and you hereby waive any claim based upon any breach thereof. You further agrees that InfiNet Computer Solutions, Inc. shall not be liable for any consequential, indirect or punitive damages arising out of any breach, delay or default in performance of this Agreement, and in any event, the amount of damages due from InfiNet Computer Solutions, Inc. to you shall never exceed, and shall be limited to, a credit allowance of all payments made to date of claim, but not to exceed one (1) months' service fee at current rates. Our liability arising out of mistakes, accidents, omissions, interruptions, delays, or defect in transmission, including those which may be caused by regulatory or judicial authorities, shall in no event exceed the amount of the credit allowance, if any, available under this Section. Without limiting the foregoing, InfiNet Computer Solutions, Inc. shall have no obligation to provide alternative routing with respect to any Service provided pursuant to this Agreement.

In no event shall InfiNet Computer Solutions, Inc. be liable to you or any other person, firm or entity in any respect, including, without limitation, for any damages, either direct, indirect, consequential, special, incidental, actual, punitive, or for any other damages, or for any lost profits of any kind or nature whatsoever, arising out of mistakes, negligence, accidents, errors, omissions, interruptions or defect in transmission, or delays, including, but not limited to, those which may be caused by regulatory or judicial authorities arising out of or relating to this agreement or the obligations of InfiNet Computer Solutions, Inc. pursuant to this agreement.

You understand that by placing information on our servers that such information becomes available to all Internet users and that InfiNet Computer Solutions, Inc. has no way of limiting or restricting access to such information or protecting such information from copyright infringement. You assume total responsibility and risk for your use of our servers and the Internet. It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all opinions, advice, services and other information, and the quality and merchantability of all merchandise provided through InfiNet Computer Solutions, Inc. or on the Internet generally. InfiNet Computer Solutions, Inc. makes no warranty, whether express, implied or statutory, as to the description, quality, merchantability, completeness or fitness for any purpose for the service or product, or as to any other matter, all of which warranties by InfiNet Computer Solutions, Inc. are hereby excluded and disclaimed.

Your use of the service is at your sole risk. InfiNet Computer Solutions, Inc. is not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on InfiNet Computer Solutions, Inc. servers.

Indemnification
You agree to indemnify, defend, and hold harmless InfiNet Computer Solutions, Inc. from any and all liability, penalties, losses, damages, costs, expenses, attorneys' fees, causes of action or claims caused by or resulting indirectly from your use of the service which damages either you, InfiNet Computer Solutions, Inc., or any other party or parties without limitation or exception. This indemnification and hold harmless agreement extends to all issues associated with your account, including but not limited to domain name selection and Web site content.

Refusal of Service
If InfiNet Computer Solutions, Inc. discovers that a your web site or scripts are using an unacceptable amount of servers resources including but not limited to cpu and memory usage InfiNet Computer Solutions, Inc. may suspend or terminate your account without notice.

InfiNet Computer Solutions, Inc. reserves the right to refuse or discontinue service to anyone at our sole discretion. InfiNet Computer Solutions, Inc. may deny you access to all or part of the service without notice if you engage in any conduct or activities that InfiNet Computer Solutions, Inc. in its sole discretion believes violates any of the terms and conditions in this agreement. InfiNet Computer Solutions, Inc. shall have no responsibility to notify any third-party providers of services, merchandise, or information, nor any responsibility for any consequences resulting from such discontinuance or lack of notification. You agree that InfiNet Computer Solutions, Inc. has the right to monitor the service electronically and to disclose any information as necessary to satisfy the law, or to protect itself or its subscribers. InfiNet Computer Solutions, Inc. reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, or in violation of this agreement.

Identity Information
You agree that you as the person are legally responsible for all use of this account, are at least 18 years of age. If you are under 18 years of age, you need to have parental consent in order to sign up, and the account must be ordered by a parent or guardian, in his or her own name. You agree to supply InfiNet Computer Solutions, Inc. with a current and truthful name, postal address and telephone number for our records, and you have a continued obligation to keep this information current. You also agree that you are an authorized user of any credit card that you supply to us or to our credit card processor, and you understand and agree that we have an obligation to fully investigate any possible fraudulent credit card use.


Standard Response Time
InfiNet Computer Solutions, Inc. provides 24 hours a day, 7 days per week support access via cell phone with a 30 minutes response time.

Data Protection
InfiNet Computer Solutions, Inc. provides daily disk-to-disk and tape backup of all customer data.  Off-site data storage is provided and updated on a weekly basis.

Billing and Payment
You agree to supply appropriate payment for the services received from us, in advance of the time period during which such services are provided. You agree that all setup fees are non-refundable once setup is completed. You agree that until and unless you notify us of your desire to cancel any or all services received, those services will be billed on a annual recurring basis. InfiNet Computer Solutions, Inc. does not provide refunds for unused time periods, in the event of account termination.

Acknowledgement
InfiNet Computer Solutions, Inc. reserves the right to modify this agreement at any time, effective immediately upon posting of the modification. Under the terms of this agreement, your use or continued use of our products and services is an acknowledgement that you have read, understand, and agree to be bound by terms and conditions in effect at the time of your use.